Personal Digest: VA's $1.6B Salesforce CRM bet
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$1.6 billion — The U.S. Department of Veterans Affairs awarded a $1.6 billion contract to Salesforce to modernize veteran services and centralize casework.
| Customer Relationship ManagementVA bets $1.6B on Salesforce as AI quietly joins the CRM team Government (gurufocus.com) · Government Agency (simplywall.st) · Artificial Intelligence (dailypioneer.com) |
 | SustainabilityCommunities, cuisine and cosmetics: sustainability gets delightfully circular Forest (phys.org) · Aviation Fuel (biomassmagazine.com) · Circular Economy (sustainabilitymag.com) |
 | BrandTikTok Shop fuels a $7.9M eyelash-serum breakout |
 | HandmadeCouture with a conscience: traditional weaving gets a revival |
 | CommunityNeighborhoods: from carwashes to park names and shrinking pools Kindness (tillamookcountypioneer.net) · Public park (bellevuewa.gov) · Public swimming pool (wbrc.com) |
 | Referral marketingPay-to-refer ramps up: betting apps sweeten the invite |