95% of SMEs advance on sustainability — CDP report finds while 95% of SMEs are progressing on sustainability, only 20% have set emissions targets, showing a major gap between action and measurable commitments.

Customer Relationship Management Bringing CRM into the flow of work and agents into business process for sales and service teams · microsoft.com Webex Dialog targets long-tail customer relationships with AI · techtarget.com

Sustainability Pope Leo will not present Villanova sustainability medal due to upcoming surgery · inquirer.com Global CSR Forum 2026 Concludes in Riyadh, Turning Two Days of Dialogue into Partnerships for… · natlawreview.com 95% of SMEs Advance on Sustainability, but Only 20% Set Emissions Targets: CDP Report · esgnews.com

Brand Meghan Markle prepares to launch lifestyle brand in UK for first time · gbnews.com [Exclusive] ANTA Group’s Chairman Ding on the Multi-Brand Strategy Behind the PUMA Deal · yicaiglobal.com French brand Lacoste fired CEO ahead of Paris runway show, sources say · reuters.com

Top Moments

!StarbucksImpactReportRevision
Starbucks removed social justice and sustainability language from its global impact report

!FrasersUnderArmourStakeAcquisition
Frasers Group acquired an 8.8% stake in Under Armour with 16.6 million shares

!USCitiesEcologicalFootprintStudy
Study finds US cities less green-efficient than assumed across census tracts

!HinrichSustainableTradeIndex2026
Hinrich Foundation releases 2026 Sustainable Trade Index ranking economies

!Dynamics365CopilotCrmSkillsRelease
Microsoft releases 30 new Copilot CRM skills for Dynamics 365